Shipping policy

Please note all products are made to order and require creation time (in addition to processing and shipping time) that can range from a few days (most common) or 4-6 weeks (much less common). Orders are processed dependent on the print provider. You will receive a notification when your order has shipped. 

 

Domestic Shipping Rates and Estimates

For calculated shipping rates: Shipping charges for your order will be calculated and displayed at checkout. 

 

International Shipping

We offer international shipping on some of our products to most international countries. This distinction should be made on the product page

If you’re using calculated shipping rates: Shipping charges for your order will be calculated and displayed at checkout. 

Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. Imagination Sprinkles is not responsible for these charges if they are applied and are your responsibility as the customer.

 

How do I check the status of my order?

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available. 

If you haven’t received your order within 7-10 days of receiving your shipping confirmation email, please contact us at imaginationsprinkles@gmail.com with your name and order number, and we will look into it for you.

If you have any further questions, please don't hesitate to contact us at imaginationsprinkes@gmail.com.